The Getsafe way: How our consultations work

How we ease your journey to the right insurance – with our hybrid consultation model

Article
3 minute read2023-11-03
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Insurance is pretty complicated. There are so many different plans, so many providers and so much fine print. We wanted to change that. So we rethought our insurance policies and our consultation processes from top to bottom to guarantee a better insurance experience for our customers.

We use the strengths of technology to speed up processes that used to be very slow. With us, you can manage your insurance in real time, report and track a claim or get help in a heartbeat, either digitally or from a real human being.

The collective expertise of our team is at your fingertips so it’s as easy as possible for you to clarify your questions and find the right protection.

The dream team: the Getsafe app and Getsafe consultants

Did you know that our approach to consultations is unparalleled in the insurance world? We’ve completely rethought consultations so that you can:

  • get the right information at the right time
  • make informed decisions
  • save time and avoid frustration
  • always have a clear overview and feel in control
  • find the insurance of your choice digitally and without all the usual red tape

How do consultations work at Getsafe?

1. Digital consultations

You book an appointment via the app and get automatic appointment reminders. You don’t have to leave your house for the consultation; your Getsafe consultant will contact you by phone video call.

In a video call, your consultant can share their screen and provide additional info like visuals. You talk in detail about your needs and ask all the questions you want.

2. Digital quotes and signature

You’ll receive a notification via app as soon as your consultant has reviewed what’s available on the market and selected plans that fit your unique needs. You can read them over at your own pace. Feel free at this point to reach out to your consultant with any additional questions. They’ll be happy to walk you through the different plans they’ve selected via phone or video call.

Once you’ve made a decision, your consultant will take care of the bureaucracy and forward your application to the insurer. You can sign your contract digitally.

3. Digital admin

Like with all Getsafe insurance policies, you’ll find your contract in the Getsafe app. You’ll always have a fixed contact person: your consultant. You can reach them anytime, including via the app.

Why do I need a consultation for some types of insurance?

In contrast to property insurance, which protects your property, your rights or liability risks, personal insurance protects you: your life, your health and your ability to work. These types of insurance include health, income protection (occupational disability), pension and life insurance.

What all these types of insurance have in common is that they’re very complex. After all, people are different. That’s why there aren’t any “one-size-fits-all” solutions. Instead, there are many different providers and plans to fit all the individual needs out there.

This means that in order to find the right plans for you, you have to invest a lot of time in order to understand your needs, browse through comparison sites and go through quotes benefit by benefit. And in the end you’ll still have no guarantee that you’ve gotten the best deal. The insurance world is just so complex and bureaucratic that it’s hard for non-experts to understand.

How do I find the best insurance for my needs?

It’s simple: call the pros. They always stay up to date on the current insurance market, know the subtle differences between different plans and can create quotes tailored to your unique needs. The pros are worth it – why leave your future up to chance?

Want to experience the benefits of a Getsafe consultation?

Give it a try! Tell us what we can help you with and let’s get started.

Lisa
Author: Lisa